Contact Information

Contact GoRiteway West Bend Terminal for general busing questions or existing bus route information: 
      Email: WBdispatch@goriteway.com
      Phone: 262-429-1334

If your student WILL NOT be riding...
      Attendance email: WBdispatch@goriteway.com
      Phone: 262-429-1334

For special education transportation information and questions, please contact Student Services: 
      Matt Durant, Special Education Program Administrator 
      mdurant@wbsd-schools.org
      262-335-5471

 *Changes to transportation due to an address change require submission of WBSD Change of Address Form and proof of residency before transportation will be updated.

Busing Details

GoRiteway Transportation is the busing partner for the West Bend schools. 

GoRiteway is committed to providing safe, effective transportation for all eligible students. All GoRiteway drivers are hired solely by GoRiteway Transportation. In addition to the GoRiteway drivers and vehicles, the district owns and operates a small fleet of vehicles that are used to assist in transporting students with special needs, Head Start students, and other small groups of students. They are also used for field trips, activities, and sporting events for all grade levels.

West Bend School Board Policy #751 details eligibility for students to rides buses. It says students qualify for busing if they live outside the self-transport zone. Self-transport zones are defined as living less than or equal to:

4K: .5 mile                                                          Kindergarten: 1 mile

1st - 4th grade: 1.25 miles                                5th - 6th grade: 1.75 miles

7th  - 12th grade: 2 miles

If your child is not eligible for transportation, you may contact GoRiteway to find out if there are any transportation routes available in your areas through a paid transportation contract. If not, it is your responsibility to make sure your child gets to and from school on time.

You may also qualify for transportation if you live in a Hazardous Area. Hazardous areas are defined by the district and approved by the Washington County Sheriff's department. If you have questions relating to your child's specific route, please contact GoRiteway Transportation.

Here Comes the Bus App

All families with children who ride a bus can begin tracking the bus with the Here Comes the Bus app. 

All notifications regarding a bus will be sent via the app as push notifications or emails. Please download the app to get the latest information. Get the app from the App Store or Google Play. To set up the app:  

• Download Here Comes the Bus app or visit herecomesthebus.com.
• To ensure that only family members of the child are able to track the bus, using Skyward Family Access, get your child’s student ID number. To find it, after you login to Skyward on the left click on “Student Info” and look for the “Other ID” right under the child’s photo.
• Going back to the app, click “Sign Up” at the bottom of the app screen.
• Enter your email, first and last name, and the school district code 29782, and click “Continue.”
• Under “My Students,” click “Add” and enter your child’s last name and student ID number that you found in Skyward. 
• Confirm your information and you’re ready to begin using Here Comes the Bus! Make sure you sign up for notifications. 

Contact GO Riteway with questions at 262-429-1334 or westbend@goriteway.com. Please note, if you do not have access to Skyward, GoRiteway will be able to assist with the "Other ID" number for your student with proper verification. 

Bus Safety

To provide a safe and pleasant bus ride, it is essential to have the cooperation of all students. Please review the Student/Family Handbook for 2025-2026 for details bus safety rules. 

Alternate Transportation Request Form

Families with students who are not eligible for bus transportation or require transportation to/from an alternate address, will need to submit a request to enter a contract for paid transportation costs. The provision of transportation under Sec. 121.545 Wis. Stats., is subject to the following criteria:

1. The student is to be transported to a school in his/her specific attendance area.
2. There is space available on an existing route.  Students who may move into the district and who are required to be transported will have priority, which may result in the loss of the contracted service.
3. Bus routes will not be established or changed to accommodate contracts made under this section. A contracted student may have to walk to a pick-up point designated by the district.
4. Available space will be assigned first-come, first served, based on the date on which the district received the required payment.  

With the understanding of the above, this request will be reviewed and if approved, a contract will be required and entered into by and between the West Bend School District.

The Transportation Contract Fees for the 2025 -2026 School Year are on the request form. More details on fees:

• Fees are only applicable if it is determined your student is not eligible for busing. 
• Transportation Fees are not eligible for any free or reduced fee waivers.
• If your family has unpaid transportation fees from previous years, your student(s) will not be eligible for a current year contract until past due balances are paid in full. 

Please complete an Alternate Transportation Request Form if interested in a contract for busing.

Contact Tracy Banks at 262-335-5438 or tbanks@wbsd-schools.org with questions.